- This question seeks to understand the definition and formation processes of industry benchmarks, including who sets them, what criteria are used, and how businesses and industry analysts contribute to this process. 2. **How Can Businesses Effectively

- This question seeks to understand the definition and formation processes of industry benchmarks, including who sets them, what criteria are used, and how businesses and industry analysts contribute to this process. 2. **How Can Businesses Effectively Use Industry Benchmarks to Drive Performance Improvement?